Press Inbox
Use this channel to send press, interviews, or coverage requests. We monitor Dhaka time from 10:00 AM to 6:00 PM.
dhaka7 Support page provides direct help, contact information, and press channels for Bangladesh users; a Dhaka-based team responds quickly, and common questions about bKash, Nagad, and Rocket are also covered here.
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There is a separate contact for media or partnerships; most requests are seen within 1 business day, messages are read first.
Use this channel to send press, interviews, or coverage requests. We monitor Dhaka time from 10:00 AM to 6:00 PM.
The media kit includes brand name, screenshots, and a short bio; reporters from Dhaka or Chattogram will find needed files in one packet.
Keep contact times simple; write name, job type, and what you want to discuss in the message for dhaka7 Contact team to respond quickly.
If you have account, login, or app problems, start here; answers to common questions are pre-arranged.
Deposits questions with bKash, Nagad, and Rocket are handled separately; this channel is most used by Bangladeshi users.
APK install, phone slow load, or sign-in issues; this team helps; on some Android phones, enabling two permissions resolves it.
Many regular users complete these three steps; in Dhaka, even with slow net, they often quickly clear cache first.
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Open the support page, then write the problem type in the message; include device name.
This page has separate paths for press, helpdesk, and payment support; footer also contains work links.
Yes, Bangladeshi payments get special attention; Rocket is also included in common questions.
General questions receive a reply within 1 business day; urgent messages are read earlier.
Check the password, then see if the app is updated; if not, go to the help center.
Download the app; with it, dhaka7 Support, dhaka7 Help, and dhaka7 Contact pages open with a single tap easily.
Download the dhaka7 AppOne last thing: dhaka7 Support, Contact, and Help Center if needed, start here.